Our research and development team has pioneered safety tests and alternative testing methods in order to eliminate the need for animal testing. However, there may be rare occurrences when a government or regulatory agency may indicate to the Cosmetic Industry that an animal study is necessary, where no validated alternative exists, to ensure consumer protection for a component of our products. In such cases, the need for testing is carefully examined by our Industry and if the test must be performed, it is strictly controlled.
If you haven't already, I encourage you to read the entire response letter here. I apologize for any confusion this may have caused, as I in NO way wanted to misrepresent the facts!